Banking

Bring order to branch operations.

Coordinate branch teams, control exactly what each staff member can do, capture enquiries from every channel and bill for services — alongside the systems you already run.

Rows of Naira note bundles on a red background

New lead · Website form

Victoria Island branch

  • ProductSME loan
  • Business turnover₦5m–₦20m
  • Preferred contactPhone
  • AlertEmail sent

Made for

  • Microfinance banks
  • Commercial bank branches
  • Cooperatives & thrift societies
  • Agent banking networks
  • Fintechs with physical locations

The challenge

What gets in the way of banking

01

Access control is all-or-nothing

Most tools give staff a role and stop there. Banking needs exceptions — one person who can't approve, another who can.

02

Enquiries scattered across channels

Account and loan enquiries arrive by website, phone and walk-in, and many are never followed up.

03

Branches that work in silos

Head office can't easily see what each branch is doing or who did what.

How CoSpread helps

Everything you need, working together.

Permissions down to the individual

Start from predefined roles or define your own, then allow or deny specific actions for one person without touching everyone else's role.

More on Governance & Permissions
  • CoSpread-managed and business-managed roles
  • Custom policy assignments — an individual allow or deny always wins over the role
  • Suspend or remove a team member instantly

Branch teams, organised

Pin staff to the branch they work in. Head office staff without a branch can work across all of them.

More on Multi-location
  • Manage every branch as a location
  • Staff assigned to a branch only operate in that branch
  • Location-based analytics for each branch

Capture every enquiry

Collect account, loan and product enquiries from your website or any channel with forms you design, and follow up from one place.

More on Customers & Leads
  • Custom lead forms with the fields your products need
  • An email alert for every new lead
  • Customer records you can extend with your own onboarding fields

Fits into what you already run

Connect CoSpread to your existing systems through the CoSpread API, with keys you control.

More on Business Management
  • Server-to-server keys restricted to your registered IP addresses
  • Website keys restricted to your registered domain
  • Set key rotation and expiry from the dashboard

How it works

From enquiry to customer

A business owner meeting with a colleague in a modern office
1

Enquiry arrives

A business owner fills in the SME loan form on your website. The lead lands in CoSpread with every field you asked for.

2

Branch is alerted

Your team gets an email for the new lead and the right branch follows up.

3

Customer is onboarded

Staff create the customer record, including the extra onboarding fields your process requires.

4

Head office reviews

Managers compare branches and see who handled what.

Make it yours

Your details, your fields.

Design forms for each product you offer. The fields you define appear in your forms and in every lead alert.

SME loan enquiry

Lead form
Business name
Adewale Foods Ltd
Annual turnover
₦5m–₦20m
Loan amount
₦3,000,000
Preferred branch
Victoria Island

Recommended plan

Enterprise

Unlimited locations, custom limits, API access and custom policy assignments. Talk to sales about your branch network.

Compare plans

Questions from banking teams

Does CoSpread replace our core banking system?

No. CoSpread handles branch operations, team access, enquiries, customer records and invoicing, and connects to your other systems through the CoSpread API.

Can we restrict one person without changing their role?

Yes. A custom policy assignment can allow or deny a specific action for one team member. It takes priority over the permissions their role gives them.

How is API access secured?

Server-to-server access needs a key secret and only works from IP addresses you've registered. Website access only works from your registered domain and is limited to a small set of public actions.

CoSpread is a business operations platform. It does not provide banking licences, hold deposits or replace core banking software.